Shipping Policy
Last updated: September 2026
Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped containing your tracking ID.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Currently, we offer standard shipping across India:
- Standard Shipping (3-5 business days): ₹50
- Express Shipping (1-2 business days): ₹120
- Free Shipping: On all orders above ₹999
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. You can also view your order timeline directly from the My Orders page in your account dashboard.
In-Store Pickup
We currently do not offer in-store or local pickup options. All orders are fulfilled via our logistics partners.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at chatprakandmasala@gmail.com with your name and order number, and we will look into it for you.